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Frequently Asked Questions (F.A.Q.)

I am happy with my purchase. Where can I leave feedback?

We’re delighted to hear you’re happy with your purchase! You can leave your feedback in the comment section of the product you have purchased.

Can I shop without an account?

Yes, if you fill in the necessary information you can shop in our store without creating an account.

Where do you sell your products to? Do you ship to my country?

Timas Publishing sells and ships its products worldwide. You can take a look at our exact shipping conditions here.

I am from the US. How can I purchase Timas Publishing products?

You can purchase Timas books from all around the world on our website.

What is the shipping price to my country?

Our shipping policy is simple to understand. You can check it on our shipping page or you can calculate the shipping price to your country on our check-out page.

How can I make my payment?

You can pay with credit card via our secure payment system.

What is your refund policy?

To see our refund policy, please check our refund policy page here!

Who is Timas Publishing?

We’re a publishing house located in Istanbul, Turkey. Since 1982 we publish and sell books with the goal of teaching islamic values to young and old. You can read more Timas Publishing on our About Us page.

Where is Timas Publishing located?

Our head office located in Cagaloglu, one of the most historical part of Istanbul, close to Hagia Sophia and Blue Mosque. Our address: Alemdar Mh., Alayköşkü Cd. No:5, 34110 Cağaloğlu/Fatih/İstanbul. If you ever happen to visit that part of Istanbul, please come enjoy a coffee in our bookshop.

Why should I choose Timas Publishing?

It’s simple: Our trustworthiness comes from conviction, passion and experience: We have been loving what we do for almost 40 years now. You can read more about Timas Publishing on our About Us page. If there are still questions remaining, please feel free to just send us a message under publishing@timas.com.

How I contact you?

You can send us a mail (publishing@timas.com.tr) or message us directly at our social media accounts on Facebook (https://www.facebook.com/timas.publishing/) and Instagram (https://www.instagram.com/timaspublishing/).

We’re eager to hear from you 🙂

What are your terms of service and privacy policy?

You can take a look at our terms of service on our terms and conditions page and our privacy policy likewise on the privacy policy page.

I’m a retailer and would like to sell Timas Publishing products in my shop. How can we reach an agreement?

We’re great to hear that our products have piqued your interest. We would love to see our products sold everywhere in the world. For business inquiries please contact us under business@timaspublishing.com

Still have questions?

If you have any unanswered questions left, please feel free to leave us a message via e-mail (publishing@timas.com.tr), Instagram or Facebook.

We’re happy to hear from you! 🙂

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